| Print Problems? Troubleshoot! |
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| When checking your remanufactured cartridge
to improve print quality keep in mind
that it is essentially no different than an OEM cartridge.
And start with the simple stuff. It’s important to cover
the basics first even if you feel insistent that “it just
doesn’t work”.
Ask yourself these questions:
- Did the cartridge fit in the printer?
If your answer is “No”, did you remove the sealing
clip (FIGURE 1)?
If your answer is “Yes”, what kind of printer do you
have?
- Did the printer try to print or did it reject the cartridge
altogether?
Rejected means it did not even feed paper. At this point double
check if you have the correct cartridge.
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FIGURE 1 |
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- If your cartridge DID try to print, take the cartridge out and
wipe the circuitry of the cartridge and the printer carriage with
a towel dampened with water (FIGURES 2 & 3).
- Then make sure it is reinstalled properly.
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FIGURE 2 |

FIGURE 3 |
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- Are the color hues of your print “off” (contaminated)?
Push the print head onto a paper towel that has been dampened
and folded several times thick (FIGURE 5). Do this several times
and you will see all three colors on the towel improve.
- Now perform the cartridge cleaning procedure explained in the
printer manual. If you do not have your owner’s manual,
you might find the information on the manufacturers web site.
- No change? Take the cartridge out, then wipe the circuitry
of the cartridge with a towel dampened with isopropyl alcohol
(FIGURE 4) and make sure it is reinstalled properly.
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FIGURE 4 |

FIGURE 5 |
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- Does your cartridge goes back and forth across the paper but
either does not print at all or the print quality is unacceptable?
- If it is a tri-color or an HP 51626A, 51629A, C6614 or a C6628,
make sure you have removed the blue tape (FIGURE 6).
- Any of the following can help, the more steps attempted the
better. Run hot tap water on the print head (FIGURE 7).
- Push the print head onto a paper towel that has been dampened
and folded several times thick.
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FIGURE 6 |

FIGURE 7 |
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- If it is a cartridge with accessible air vent holes (FIGURE
8), blow into them (HP C1823, C6578, C6625, 51641, Lexmark black
or Canon BC02, BX3, BC05, BC20).
- Wipe the circuitry of the cartridge and the printer carriage
with a damp towel (FIGURES 2 & 3) and make sure it is reinstalled
properly.
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FIGURE 8 |
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